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Home > RCI Custom Products > About RCI

About RCI

RCI Custom –
Where Ideas are Created.

RCI Custom is a leading manufacturer of standard and custom installation solutions for the Professional/Commercial Audio, Video, and IT industries.

A respected innovator in the custom A/V business, RCI may be best known as a “pioneer” in the Custom Wall Plate and Rack Panel business, and introduced the Audio - Video industry’s first online panel design and pricing tool, Panel Builder, in April of 2002. RCI Press Mults have received recognition through the years as the standard for US Presidents, dignitaries and other elected officials in speaking engagements around the world. RCI is also the OEM supplier of a multitude of products to companies both in and out of the AV industry.

RCI Products

The success of RCI Custom has been its dedicated employees, who constantly strive to meet the ever changing goals and requirements of their customer base. Consistent attention to detail, quality and delivery have allowed the company to persevere, and to provide services and products where standard offerings do not exist.

Founded in 1991 by current President and CEO Doug Macuch, RCI was originally a division of the RCI Systems, Inc. group, owned by Jay Kingery in Rockville, MD. Sold in May of 2000 to DMX MUSIC, Inc, a Los Angeles based music provider, the business was subsequently purchased by Austin, Texas based THP/Capstar Partners in June of 2005.  Ultimately, in February of 2006, Capstar sold the RCI Custom Division to Cervant, Inc., a holding company owned by Macuch.

The RCI Custom Administrative Offices and Manufacturing Facility are located under one roof in downtown Frederick, MD, about 30 miles north of Washington DC, and about the same distance west of Baltimore, MD.

For more information, please contact us at 301-620-9130


Don't See What You Need? Please Contact Customer Service at 800-546-4724!
Please call for information, use our contact form or email us: info@rcicustom.com

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Sales& Quotes

Sales & Estimating Team 
Quotes@rcicustom.com
301-620-9130

Customer Service

Anthony Plaia 
AnthonyP@rcicustom.com
301-620-9130 x230

Electronics

Gary Saur
GaryS@rcicustom.com
301-620-9130 x205

Administrative

Steve Nash
SteveN@rcicustom.com
301-620-9130 x225
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